Last Updated: 18.10.2025
- Introduction
Cygnum Timber Frame (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (www.cygnum.ie), contact us, or use our services.
We comply with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Data Protection Acts 1988–2018 of Ireland.
- Who We Are
Cygnum Timber Frame Ltd
Cygnum Building, Macroom, Co. Cork, Ireland
Email: info@cygnum.ie
Phone: 026-21100
Website: www.cygnum.ie
Cygnum Timber Frame is the data controller responsible for your personal data.
- What Information We Collect
We may collect and process the following types of personal data:
- Information you provide directly
Name, email address, and contact details (e.g. when you fill out a contact form or request a quote)
Company name and address
Project details or specifications
CVs or employment information (if you apply for a job)
- Information collected automatically
IP address
Browser type and version
Device type and operating system
Website usage data via cookies and analytics tools
- Information from third parties
Business partners, subcontractors, or public sources (e.g. LinkedIn, Construction directories)
- How We Use Your Information
We use your personal data for the following purposes:
To respond to your queries or requests
To provide quotations and deliver our products and services
To manage customer relationships and contracts
To process job applications
To improve our website and marketing performance
To comply with legal and regulatory obligations
We only process your personal data where we have a lawful basis, such as:
Your consent
Performance of a contract
Compliance with a legal obligation
Our legitimate business interests (e.g. improving services)
- Cookies
Our website uses cookies to enhance user experience and analyse website traffic.
You can manage your cookie preferences at any time through your browser settings.
For more details, please see our Cookie Policy (linked separately).
- How We Share Your Information
We may share your personal data with:
Service providers (e.g. IT, hosting, analytics, or marketing providers)
Professional advisers (e.g. legal, accounting, or insurance)
Regulatory authorities or law enforcement, where required by law
We never sell or rent your personal data to third parties.
If we transfer data outside the European Economic Area (EEA), we ensure adequate protection through EU-approved Standard Contractual Clauses or equivalent safeguards.
- Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
After this period, data will be securely deleted or anonymised.
- Your Data Protection Rights
Under GDPR, you have the following rights:
Access – to request a copy of your personal data
Rectification – to correct inaccurate or incomplete data
Erasure (“Right to be Forgotten”)
Restriction – to limit processing in certain circumstances
Data Portability – to request transfer of your data
Objection – to processing based on legitimate interests
Withdraw Consent – at any time (if consent was the legal basis)
To exercise any of these rights, please contact us at [Insert Data Protection email, e.g. privacy@cygnum.ie
].
You also have the right to lodge a complaint with the Data Protection Commission (DPC) in Ireland:
www.dataprotection.ie
- Security of Your Information
We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, misuse, or alteration.
This includes secure servers, access controls, and encryption where appropriate.
- Updates to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.
- Contact Us
If you have any questions about this Privacy Policy or our data protection practices, please contact:
Data Protection Officer
Cygnum Timber Frame Ltd
Cygnum Building, Macroom, Co. Cork, Ireland
Email: info@cygnum.ie
Phone: 026-21100